Pennbrooke Apartments offers office hours,
but you will notice many times when you stop
by the office it is dark and closed. Many times you
will see a sign that says, “….I’m out Leasing….”
There are three main signs,
“I’m out Leasing…”
“Office Closed” and
“Office Open…..”
There are some facts you should know! Highland Management Group and Pennbrooke Apartments
want you to always think that they are working
hard for you. When you see “…I’m out Leasing…”
they are not always leasing. Because the office is understaffed and the Manager is doing everything we as residents are not served efficiently.
In our busy lives we may have one opportunity a day
to stop by the office, only to find it closed or unavailable.
Because the office is only one room many times you cannot enter because there’s a meeting going on or something else, who knows.
One thing for sure, during my training, I saw both
the manager and her part-time Leasing Agent go
home to there apartments during office hours.
(Remember "All" staff lives on site) When they went
to their apartments the “I’m out Leasing…” sign was up. When the Manager or Leasing Agent is out
cleaning the grounds the “I’m out Leasing…” is
what you will see.
On May 26 the Pennbrooke Community Manager the and Property Manager went for a walk to the 3rd Floor Party Room. During their 45min meeting the “I’m out Leasing” sign was up.
Don’t Be Fooled
